Ticketmaster Slams Door on Scalpers as Olivia Dean Takes Aim at Resale Practices
Following a public scolding from British singer-songwriter Olivia Dean, Ticketmaster has announced it will be issuing partial refunds to fans who were misled by the company's resale practices during her sold-out North American tour. The move comes after Dean publicly condemned Ticketmaster for allowing tickets to be resold at exorbitant prices - up to 14 times their original face value.
In a scathing Instagram post, Dean criticized Ticketmaster and other major ticketing companies for perpetuating "vile" resale practices that make live music inaccessible to fans. She called on the industry giants to do better and support artists' efforts to keep tickets affordable and accessible.
Ticketmaster initially responded by stating its support for artists setting their own terms regarding ticket sales and resales, but later admitted it was in the process of refunding customers who had paid inflated prices on resale sites operated by Ticketmaster. The company's CEO, Michael Rapino, echoed Dean's sentiments, emphasizing the need to prioritize affordability and accessibility in the live music industry.
However, some have questioned whether Ticketmaster's move is a genuine effort to address the issue or simply a PR stunt. In response, the UK government has announced plans to introduce legislation making it illegal for tickets to be resold at prices exceeding their original cost.
As one of the biggest breakout artists in the UK, Dean's criticism of Ticketmaster has resonated with fans and fellow musicians alike. Her stance on resale practices is a timely reminder that the live music industry needs to adapt and prioritize affordability, accessibility, and transparency to ensure that music remains for everyone - not just those who can afford it.
In the meantime, fans who were affected by Ticketmaster's resale practices may find some solace in knowing they will receive partial refunds. While this move is a step in the right direction, many are calling on industry leaders to take more drastic action to address the root causes of ticket price inflation and ensure that live music remains an inclusive and accessible experience for all.
Following a public scolding from British singer-songwriter Olivia Dean, Ticketmaster has announced it will be issuing partial refunds to fans who were misled by the company's resale practices during her sold-out North American tour. The move comes after Dean publicly condemned Ticketmaster for allowing tickets to be resold at exorbitant prices - up to 14 times their original face value.
In a scathing Instagram post, Dean criticized Ticketmaster and other major ticketing companies for perpetuating "vile" resale practices that make live music inaccessible to fans. She called on the industry giants to do better and support artists' efforts to keep tickets affordable and accessible.
Ticketmaster initially responded by stating its support for artists setting their own terms regarding ticket sales and resales, but later admitted it was in the process of refunding customers who had paid inflated prices on resale sites operated by Ticketmaster. The company's CEO, Michael Rapino, echoed Dean's sentiments, emphasizing the need to prioritize affordability and accessibility in the live music industry.
However, some have questioned whether Ticketmaster's move is a genuine effort to address the issue or simply a PR stunt. In response, the UK government has announced plans to introduce legislation making it illegal for tickets to be resold at prices exceeding their original cost.
As one of the biggest breakout artists in the UK, Dean's criticism of Ticketmaster has resonated with fans and fellow musicians alike. Her stance on resale practices is a timely reminder that the live music industry needs to adapt and prioritize affordability, accessibility, and transparency to ensure that music remains for everyone - not just those who can afford it.
In the meantime, fans who were affected by Ticketmaster's resale practices may find some solace in knowing they will receive partial refunds. While this move is a step in the right direction, many are calling on industry leaders to take more drastic action to address the root causes of ticket price inflation and ensure that live music remains an inclusive and accessible experience for all.
Can't wait to see what other changes come out of this whole situation, maybe we'll get more affordable options for all! 
. And now they're issuing refunds, which is a good start, but we need more than that. We need some serious reform to stop those scalpers from making bank off unsuspecting fans 
. It's about time someone took on Ticketmaster and the other big players in the industry. I'm not holding my breath for real change just yet, but at least we're having this conversation 
. We need more than just refunds to fix this issue; we need industry-wide change and accountability 
. Artists, venues, and ticketing companies need to work together to create a system that's fair and accessible for everyone 
. It's not just about making a quick PR win; it's about creating a better future for live music 
They're literally taking advantage of fans who just want to see their fave artists perform live 
. It's not right that people are being ripped off at exorbitant prices - 14 times the original face value?!? That's just cruel! 
. And now they're offering partial refunds, but it should be full refunds in my book 
. This industry needs to get its act together and make live music accessible to everyone, not just the wealthy few 
. Can't we just have a fair ticket market without all the drama? 
. i'm surprised they didn't get roasted by olivia dean sooner tbh. but kudos to her for speaking out about this crazy resale situation - it's wild that people are willing to pay 14 times the original price for a ticket 
. it's time to make live music accessible to everyone again 
and yeah the uk gov announced plans to introduce legislation making it illegal for tickets to be resold at prices exceeding their original cost 
like ticketmaster itself issuing refunds or taking more control over resale sites 
But what about the rest of us? What can we do to make our voices heard and push for real change?
. It's time for a more sustainable model, one where everyone benefits, not just the ones with deep pockets 
.